'Design'
could refer to many things, but often refers to 'functional design' or
'internal design'. Good internal design is indicated by software code whose
overall structure is clear, understandable, easily modifiable, and
maintainable; is robust with sufficient error-handling and status logging
capability; and works correctly when implemented. Good functional design is
indicated by an application whose functionality can be traced back to customer
and end-user requirements. For programs that have a user interface, it's often
a good idea to assume that the end user will have little computer knowledge and
may not read a user manual or even the on-line help; some common rules-of-thumb
include:
Ø the program should act in a way that
least surprises the user
Ø it should always be evident to the
user what can be done next and how to exit
Ø the program shouldn't let the users do
something stupid without warning them.
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